02/20/2015

8 hours

we-have-lots-of-data-but-no-information.pngThe delay will be more than 8 hours? Going to the Thomas Cook office, to ask about my rights. I heard they have to tell me and the reason for the delay.

Nice lady: Your rights? We don't know, We have no info, so we also don't give. Vouchers for meals? Why? You received already a 6 euro voucher, that's almost 1 euro for every hour.

So info? Vouchers? Reason for the delay? Telephone call home? Stoer haha, we will tell you nothing, bye bye........ next.....

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